Providing efficient solutions to the hospitality, retail, attractions and healthcare industries, including cashless environments, SelfService can help your business increase order numbers and basket values with a near effortless system.
Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff, streamlining your processes and speeding up service.
The user-friendly experience and streamlined customer journey makes placing orders easier than ever for your customers, with payments being completed at the kiosk.
For those businesses utilising the full EPoS ecosystem, SelfService mirrors the TouchTakeaway, ByTable and ByRetail webshops, meaning all updates to products, prices and promotions are automated across every channel.
Careful placement of the kiosk can reduce queues and overcrowding at the counter, especially when combined with CollectionPoint digital signage. SelfService is versatile and can be used on wall-mounted touchscreens where floor space is a premium. Alternatively, table mounted tablets provide table service without even needing to leave the seat.
Take more orders using less resources. On average, customers placing an order via a SelfService kiosk will spend 10% more than those ordering at a traditional till.
Within the system, you’re able to set default product options. Whether that’s ‘large’ meals as standard, configuring deals, creating mix and match promotions, or placing your most profitable items at the top of categories, encouraging higher basket values.
Enhance your customers’ experience further by offering advanced ordering options to customise their selection – great for hospitality guests with allergies and picky eaters!
Automate the upselling process and benefit from higher order totals and increased revenue. The ability to associate upselling items allows you to effortlessly link menu items that complement each other, prompting customers with a pop-up display upon visiting the checkout.
Whether it’s pastries with a coffee, or suggesting crisps and peanuts with an order of larger, the intuitive functionality makes it effortless to shift stubborn stock and increase order totals at the same time.